E-commerce fulfillment and logistics service in France
- January 2015
A new partnership between the Endurance Logistique and Omag Consulting companiesMore and more foreign companies are developing on the french e-commerce market.
To meet the needs of this foreign clientele, we set up a partnership with OMAG Consulting. The main objective of this partnership being to offer a complete service and dedicate a specific contact as we do for our French customers.
Thus Omag Consulting specialist in outsourcing and fulfillment brings real added value by positioning itself as an interface between the foreign company and Endurance logistics whether it is for the guidance and follow-up of the client in the research or start-up phase, quality control, after-sales service and customer service of the ecommerce website in France.
E-commerce fulfillment service include :
- cross-border e-commerce consulting during the project phase;
- website ( create and translation);
- local business infrastructure ;
- local customer service;
- pre-sales support via online chat & callback button;
- help desk service;
- back office support - order taking, order entry;
- faq service;
- local marketing campaigns;
- complaint management;
- e-commerce order fulfillment (pick, pack and send);